Note: This page has been slightly edited to protect sensitive information

After receiving no email confirmation to our questions, we again attempted contact as follows:

Member [bobsboots.com]    
February 28, 2006 17:23:39

PLEASE ANSWER.
WE WROTE A TICKET BEFORE. NO RESPONSE!!!!
WE PAID FOR A PRO MESSAGE BOARD, THEN YOU SHUT IT DOWN.
THIS IS A SUPER HIGH PROFILE SITE AND WE CAN'T BE PLAYING THESE GAMES ON IT.
WHY WON'T YOU RESPOND TO US?
WHAT IS UP WITH THIS????????????????????????

 
Bravenet Web Services Support [Coal - Support Night Manager]     March 1, 2006 17:21:17
[User Rating: Terrible]
This account was reviewed and canceled due to violation of our Terms of Service Rules and Regulations.
You can review our Terms of Service Rules and Regulations at the address below:
http://www.bravenet.com/global/terms.php


Member
[bobsboots.com]     March 1, 2006 17:34:58
Why is there NO WAY to contact you via telephone to discuss your mistake in real time??????????

[No response]

Member
[bobsboots.com]     March 1, 2006 17:30:54
OK, Coal
I just reviewed the Terms of Service Rules and Regulations.
1) How did I violate any one of them????????
2) Why wasn't I notified before hand of this non-existent violation ?????????
3) I've had a bravenet guestbook on [another site] for years. It has been deleted as well!!!!!!!
4) Why don't I receive emails telling me that you've posted a reply????

Bravenet Web Services Support [Coal - Support Night Manager]     March 2, 2006 00:01:01
This is YOUR MISTAKE. As per our terms, you may not use the Products and Services to, or associate the Products and Services with any Content or activities that:

(p) Upload, post, email, otherwise transmit, or post links to any Content that infringes any patent, trademark, service mark, trade secret, copyright or other proprietary rights ("Rights") of any party, or contributing to inducing or facilitating such infringement. This prohibition shall include, without limitation, the following forms of software piracy:

1. Making available copyrighted software or other Content that has had the copyright protection removed.
2. Making available serial numbers for software that can be used to illegally validate or register software.
3. Making available tools that can be used for no purpose other than for "cracking" software or other copyrighted Content.
4. Making available any software files for which the user does not own the copyright or have the legal right to make available;

(v) Intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by any Securities and Exchange Commission or similar body, and any regulations having the force of law.

(y) Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals;


Member
[bobsboots.com]     March 2, 2006 03:12:40
No this is YOUR mistake!!!!!!!!!!!!
bobsboots.com does NONE of those violations!
just the opposite!
Did you even look into what the site is?????????????????
we disdain illegal downloads and pirates!!!
read here:
http://www.bobsboots.com/site.html#disclaimer
bobsboots.com contains images and information relating to bootleg record albums and CDs only for use as historical reference, and preservation. We do not condone the practice of bootlegging. This site is a visual museum for the study and cross reference of the unauthorized commercial bootleg recordings of Bob Dylan. We do not offer any sound bites or audio downloads. We do not offer any bootleg item for sale or trade. We are a completely autonomous organization. We are not traders, wholesalers, retailers, distributors or manufacturers of any boot item; nor are we related to, or connected with any such entity. We give permission to others on an individual basis to link to our pages and/or images for descriptive purposes. There are also, of course, an uncontrollable amount of unauthorized links to our pages, and unauthorized usage of our information and images. The pieces shown on the site are all in private collection, and are not for sale or trade. Photos, images and quotes are for description and review, and fall under Fair Use laws. For purpose of review, we will accept gratuitous copies of commercially available items to be included on the site, but will not compensate with endorsement, link, or advertisement.

[No response]

Member [bobsboots.com]     March 2, 2006 03:13:41
We are here only to promote the artistry of Bob Dylan and his music

[No response]

Member [bobsboots.com]     March 2, 2006 03:19:50
bootlegs are illegal in most parts of the world, but all we do is inform the public about the dylan bootleg industry since 1969 in an effort to educate.
http://www.nida.nih.gov/Infofacts/marijuana.html
The above site is a government site about marijuana.
Marijuana is not legal in many parts of the world. This site is breaking no laws by simply educating the public on marijuana!!!

[No response]

Member [bobsboots.com]     March 2, 2006 03:21:49
We are constantly contacted by manufacturers of legal Bob Dylan products to advertise for them.

[No response]

Member
[bobsboots.com]     March 2, 2006 03:25:48
RAINN is an incredible help to victims of rape and incest.
voted one of America's 100 best charities.
http://www.rainn.org/
rape and incest is illegal in most parts of the world.
should this beautiful organization be shut down because they host a website that discusses these illegal practices?

[No response]

Member [bobsboots.com]     March 2, 2006 03:27:12
Obviously, I can go on and on about your careless handling of this situation.
All that I'm asking is that you make it right.

[No response]

Member [bobsboots.com]      March 2, 2006 03:30:40
Read this page from our site:
http://www.bobsboots.com/boot.html

Bravenet Web Services Support [Coal - Support Night Manager]     March 2, 2006 22:36:56
[User Rating: Terrible]
Your website was carefully reviewed. This account will not be restored.

Member
[bobsboots.com]      March 2, 2006 22:36:56
I am sorry that you see things that way.
Especially in light of the fact that you can point to no rule that we violate.
We have multiple millions of visitors that, I'm sure, will not be happy either... once they are informed of your decision.
CD Pinkerton